Contact Us

Need help with an order, delivery, payment, or a dispute? We’re here to help.

ELOGADE operates online across the Baltics & EU. We don’t have a local walk-in point—all support is handled remotely via email.

Customer support (orders & protection)

For anything related to buying/selling, payments, shipping, or Buyer Protection:

support@elogade.com

To help us resolve your case faster, include:

• Order number (if you have one)

• Listing link or item name

• A short description of the issue

• Photos/videos or tracking details (when relevant)

• General enquiries

Please contact us from the email address associated with your ELOGADE account when possible.

Partnerships, business enquiries, press, and non-urgent questions:

info@elogade.com

Response times

We typically reply within 1 business day (usually faster). During high-traffic periods, it may take a bit longer—thanks for your patience.